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A rare-minerals mining company operating
in Malaysia was experiencing a series of unexplained and apparently unrelated
occurrences which were hampering its operations and had forced its shares to
spiral to an all-time low.
During a six month period, the mine was
attacked by local tribesmen with bows and arrows, key workers left for no
apparent reason, adverse publicity appeared in the media, disinformation began
circulating about the company's environmental practices and mining licenses
were inexplicably withdrawn by local government.
There was no link between any of these
activities, no extortion demands for money and no apparent motives. After an
in-depth assessment and close examination of the problem by an external
consultant, a tenuous link was uncovered between the company and a nefarious
competitor with a history of corrupt practices and links with underground
organisations.
A subsequent covert
investigation revealed a complex but subtle campaign of fear and intimidation
to force the mining company out of business and thus obtain exclusive rights to
mine the area.
However, although acts of bribery, extortion
and murder had all taken place, there was little to link them together and even
less hard evidence to make a case stick.
After lengthy discussions, a series of options
emerged to pressurise key high-profile individuals in authority to investigate
the continued acts of harassment.
These options were swiftly implemented, and
thanks to the official scrutiny, the acts of intimidation ceased almost
immediately and the mining company was able to resume normal business
operations.
The mining company continues its
operations to date and maintains a healthy share price. The company
contributes locally to the area and is a valued local employer.

A specialist communications and software
company had been attempting to extend its operations and sales to the former
Soviet Union, when the local manager was threatened by a number of mafia-style
individuals, who declared that the company needed paid 'protection' if it was
to operate successfully.
The local manager duly contacted the local
authorities who, whilst apparently concerned, maintained that scarce resources
prevented them from being effective. In reality, bureaucracy, red tape, poor
management and local corruption were the chief reasons for their inertia.
The company duly called in a consultant who,
having investigated the local business culture and practices, discovered that
this problem was not only common, but endemic amongst foreign businesses.
Furthermore, since the local police authorities were both poorly-resourced and
suffering from low morale they had no real incentive to get involved.
Through the consultant's contacts, a senior
government official was approached and an offer made to supply the local police
with some of the company's software and communications equipment to 'test and
trial'. Implicit in the offer was the understanding that investigations would
be made by the police into the harassment of the company's operations and that
attempts would be made to ensure their security.
The offer was eagerly accepted and shortly
afterwards, the local manager was contacted and informed that they would not be
required to pay protection, but rather that 'local security' would be supplied
free of charge.
The organisation was able to continue its
business operations without further harassment or fear from its
employees. Its products proved to be so successful that it won two major
government projects.
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